At Gigi’s Solutex Corporation, we are committed to providing transparent and fair service to all our clients. Below are the terms of our cancellation policy:
1. Order Cancellation by Customer
- Cancellations must be requested within 24 hours of placing the order.
- After this window, cancellations may not be accepted if the order has already been processed or shipped.
- To request a cancellation, please contact us by phone or email.
2. Cancellation by Gigi’s Solutex Corporation
- We reserve the right to cancel any order due to unforeseen circumstances such as product unavailability, pricing errors, or payment issues.
- In such cases, customers will be informed promptly, and a full refund will be issued if payment has already been made.
3. Refund Process
- If a cancellation is approved, refunds will be processed within 7–10 business days via the original mode of payment.
- We are not responsible for delays caused by the payment gateway or bank.
4. Contact Us
If you have any questions or need assistance with your order, feel free to reach out:
Gigi’s Solutex Corporation
12F Deshpran Sasmal Road, Kolkata, West Bengal – 700033
Phone: +91 9088102889
Email: gsc.tradingexport@gmail.com
